Refund Policy

1. General Policy

At ENTWAIDE LLC, we strive to provide high-quality services. If you purchase credits and are unable to use them due to a technical issue on our platform, you are eligible for a full refund of the unused credits.

2. Eligibility for Refunds

If you are a consumer, you have the right to cancel your purchase within 14 days of the transaction without giving any reason. The cancellation period will expire after 14 days from the day of purchase.

Please note:

• If you have already started using or redeeming credits (digital content), your right to cancel may no longer apply.
• Refunds will be issued to your original payment method within 14 days of approval.

3. Eligibility for Refunds (Platform-Specific)

• Refunds apply only to credits that are unused and unusable due to platform-related issues.
• Refunds will not be issued for credits that have already been used.
• We may require proof of purchase and a description of the issue to process your request.

4. Processing of Refunds

Once approved, refunds will be processed back to your original payment method. Processing times may vary depending on your payment provider but generally take 5–10 business days.

5. Non-Refundable Items

All credits that have already been used are non-refundable. Promotional credits or bonus credits provided as part of special offers are also non-refundable.

6. Contact Us

If you believe you are eligible for a refund, please contact us at:

ENTWAIDE LLC
Email: support@postfluxer.online